MPHN COVID-19 RESPONSE TEAM

The Montachusett Public Health Network COVID-19 Response Team was established in January 2022 to support COVID-19 related needs for the towns of Athol, Clinton, Fitchburg, Gardner, Hubbardston, Leominster, Phillipston, Princeton, Royalston, Sterling, Templeton, Westminster, and Winchendon. The office hours of this team are Monday-Saturday, 10:00AM-5:30PM and there are both English and Spanish speakers on staff.

If you test positive for COVID-19, you may receive a phone call from a staff member of the Montachusett Public Health Network COVID-19 Response Team (phone number 978-602-2356). The purpose of this phone call is to provide you with guidance for your isolation period, ask you questions that will help control the spread of COVID-19, and support you with any resource needs, treatment needs, or questions that you may have. Staff members of the Montachusett Public Health Network COVID-19 Response Team will never ask you for your social security number, bank account information, credit card numbers, or money. Discussions with staff members of the Montachusett Public Health Network COVID-19 Response Team are confidential.

If you do not receive a phone call, you will instead receive a text message from the Montachusett Public Health Network COVID-19 Response Team (text number 978-464-8665). The text message will lead you to a safe and secure digital questionnaire to answer questions that will help control the spread of COVID-19 and to request support with resources, treatment, or questions. Your responses to this questionnaire are confidential. If you do not complete the questionnaire within 24 hours, you will be added to a list to possibly receive a phone call from a staff member of the Montachusett Public Health Network COVID-19 Response Team. Please note that responses to the text message are not monitored.

If you test positive at home with a rapid antigen test, you may fill out this form  https://forms.office.com/g/YqBfvLFT8X  to answer questions that will help control the spread of COVID-19 and to request support with resources, treatment, or questions.